We absolutely LOVE Franco's. We always order from the Payne Ave. location and we've never had any issues with our orders. The pizza is always ready and on time, whether we do pick-up or delivery. I usually order gluten-free pizza (due to a sensitivity, NOT an allergy) and I really enjoy the cauliflower crust from Franco's. Also the staff is very nice and helpful. One time I placed a big online order and I realized I needed to make some changes after submitting. I called the store and the person I spoke to was extremely nice and helped me make changes and reviewed all the changes with me before we ended the call. We will continue to order from Franco's as our go-to pizza!