My children have celiac disease so they have to eat gluten-free. We read that this restaurant offers gluten-free crepes.
Last Wednesday, we specifically asked if she had gluten-free crepe sugar. The answer was yes, but they weren't open yet. We said we would return around noon on Saturday. We just went there, the terrace was empty, but the arrogant woman didn't want to make pancakes with sugar for my children. This is only possible in the evening for dessert.
We could now only order expensive dishes unsuitable for children, even though they are called a creperie and the dish is simply on the menu. The terrace was empty so it makes no sense.
My children and I are deeply disappointed. You will never see us again and we will broadcast this. Idiot and arrogant, 1 star is still too much!!
She brushed us off and referred us to the market, but we have been coming here for years and know well enough that there is no creperie there, certainly not gluten free. She knows it too.
P.s.
In response to your comment (already deleted):
Your answer is half and weak. You say we don't have reservations on a market day, Saturday, in August. So why did you say “see you Saturday” on Wednesday? Don't blame us if you forget to note a reservation. And apart from that, there wasn't a single guest! What nonsense.
Your answer is complete nonsense.
P.p.s.
I see you have already edited your comment. I would have loved to try your pancakes if you hadn't asked me to leave. You say that the terrace was complete. So why did you offer us other dishes (unsuitable for small children?). Your story is false.
Admit that you forgot your reservation and didn't want to serve cheap food.
By the way, you mention "ma'am", but my wife thought it was a waste of time to comment on your arrogance.