I’ve always loved Frothy Monkey, especially my past experiences in Franklin, TN, where the food, service, and atmosphere have consistently been top-notch. Unfortunately, our visit to the Birmingham location was the complete opposite.
The service felt awkward and disconnected, and the food was disappointing across the board. My omelet was overcooked with tough, old bacon, and they didn’t have gluten-free toast available, which was one of the main reasons we chose to eat here. My husband ordered biscuits and gravy, which arrived cold, with a biscuit that was hard and dry. He switched his meal, but also received old inedible bacon.
The coffee, which is usually a highlight at Frothy Monkey, was subpar and lacked the usual attention to detail, no foam art or fresh presentation.
We left feeling disappointed and underwhelmed. I hope this location can align more closely with the quality and care we’ve come to expect from Frothy Monkey elsewhere.