Gage Roads Freo Brewery

Horrific service. I’m a regular, reasonable bloke, and I don’t usually write reviews, but I feel compelled after this disgraceful experience. My dad, who’s flown over to Perth on holiday, is celiac, and I was excited to treat him to what should have been a simple, safe meal: gluten-free fish and chips. It’s clearly advertised on the menu as a gluten-free option, so we ordered it at the bar. The girl who served us initially stormed off to check with the kitchen, then came back and told us to order through the app. Fine, no problem—we did as instructed. But after waiting for the food, assuming everything was sorted, she eventually brings it out only to casually inform us that only the chips are gluten-free. No explanation. No apology. Just a blatant disregard for the seriousness of the situation. We were visibly shocked—how could this not have been clarified the moment she spoke to the kitchen? Yet, before we even had a chance to address it, she stormed off again and avoided our table entirely, as if we were the inconvenience. This isn’t just bad service—it’s negligent and disrespectful. If you can’t handle dietary requirements or don’t take them seriously, don’t advertise them. Absolutely appalled.

The food we ordered came out almost immediately after ordering and was so delicious. The tomato salad was fresh, the chips on our fish and chips were so crunchy and not oily, and the herbs on it complimented it nicely. The lamb tacos were succulent too. We ordered everything gluten free.