This was a go-to spot until last week. Now seriously considering if I ever want to give them my business again.
I was ordering for a friend with a gluten allergy and asked multiple times if they could do the full order with no tempura. They assured me that yes, it would be no problem since I wasn't ordering anything deep-fried, just a couple of rolls where they would have to leave off tempura flakes on top or do fresh crab instead of fried.
After a 25 minute wait, everything comes out covered in tempura flakes. They were willing to remake the order, but the whole ordeal took 45+ minutes for a to go order.
Went back again on my own and the roll I ordered had such huge chunks of chewy tuna that it overpowered the whole thing. Really not sure about going back now.