Gerstner K. u. K. Hofzuckerbäcker

A wonderful cafe the upper floor where the cafe is is so beautifully decorated. The service was great, attentive and super nice. Really great! The cakes and breakfast variations are great. The eggbenedikt is perfect! The gluten-free cake is a dream! Absolutely go!

It’s our 4th time here and every time we are truly impressed by the atmosphere. We most love the bar/café on the 1st floor, it’s all wooden and dark burgundy style. There’s also a rather golden-royal theme on the 2nd floor, and a dessert shop on the 0 floor. The service is impeccable, and despite the line, they treat you with respect all throughout the wait (you can reserve in advance of course). Dogs are welcome too, and are offered water. Special thank you to Laszlo and Mihal who are the two waiters who usually take care of us - they’re very kind and always try to learn a few words in our language. Overall, we are very grateful and satisfied every time we come here. Truly one of our most favourite spots in Vienna. PS: They also have a vegan and dairy-free gluten-free options in their menu.

Really nice and quaint place. Long wait to be seated and to order. Service a little poor, staff not very attentive and poorly trained. Mediocre hot chocolate, very good Strudel, other cakes average; one/two gluten-free options available. Nice location but a little disappointing.