Giordano's

I visited Orlando with my family and after a full day at Disney we stopped at Giordano's for dinner. I got a gluten free pizza and it was the BEST gf pizza I have ever had. It didn't taste like cardboard and had so much flavor. Our server Carlos was exceptionally nice and attentive. I would 10 out of 10 recommend!!!

Today while on vacation me and my family decided to eat lunch at this establishment. We looked online and saw that it had great reviews and being that we are gluten free eaters (celiac) we wanted to try their gluten free pizza. To our dismay the poor service greatly overshadowed the pizza. We waited for over an hour a half for our pizza and it was only 3 customers in the restaurant who were almost done when we arrived. We never were told that it would be a delay in service or even checked on. We only received 1 refill after sitting there for an hour and then asked do I want a refill. Several other customers came in after us and also had to wait for at least an hour to receive their food as well and it brought the atmosphere way down as everyone all looked visibly annoyed and confused. No one thought to tell anyone why they were waiting for hours in an empty restaurant simply communicating to their customers would’ve allowed for people to understand and feel comfortable waiting. Several people ended up leaving.