Easy to order on line and it came in an hour as anticipated. You get the estimated time once you pay. Wish it was before paying, but not a big deal. Problem is the pizza's were not worth it. Almost $50 with tip and not hot, really tough crust. Light on toppings. Almost no cheese. Disappointing - we ordered both a gluten free pizza for our guest and a Santa Fe Special (BBQ Chicken) - neither was good. Ended up throwing most of it away. My 17 year old would not even finish one piece! LOL - that says a lot. Will not be ordering again - I had their pizza a couple years ago and it was good. Something changed.