We recently worked with Good Grief! to bring in breakfast burritos for a work function. I was impressed with how quickly the owner, Jim, responded to my initial email inquiry. I actually worked with Jim's colleague Steve, who was AMAZING. Super nice, super helpful. We texted and spoke several times. We have a staff member who needed something gluten-free, dairy-free, soy-free. Steve created a custom dish just for this staff member, which was DELICIOUS--as were all of the burritos! We ordered some of every variety and our staff loved them all. Steve had them ready and warm for us to pick up, at the time we had requested. I cannot say enough good things about the quality of the food and the wonderful experience I had working with Good Grief! We will absolutely use them again and I highly recommend them.