i came here with a friend for a catchup and a coffee and the staff were absolute angels. first off they took my order (i have a gluten allergy) at the bar and even got a manager to ensure it went through properly. they brought our food over and it was lovely! i have eaten at the lounges many times in different locations and they are always SO on it with allergies from my experience. we got a GF cheesecake to share and they again got a manager to put it through the till for me. after we ate we decided to try and do a puzzle (they have games and books available!) and due to time constraint we couldnt finish it and so i asked if i could buy it off them! without hesitation the manager said i could keep it. i had such a good day here, they are so attentive and sweet. i dont know their names but it was a lovely lady with a moomin tattoo, a girl in a pink shirt w a scottish accent and a really chill dude wearing all black w a beard. thank you!!!!🤍