Purchased GF bread too hot to slice, so returned later to p/u. Given wheat bread (BEWARE CELIACS) so called to check if the GF existed before making a third 30- minute round trip and then asked to provide receipt when returning to exchange their error. No sorry-for-your-troubles free muffin or discount. Nada. Hilariously, first went in for 1 loaf of bread, but left with 4 muffins and 2 cobbler squares, so they literally just lost their dream customer, a zero-effort upsell.