I use to work at Grill’d Westfield and myself and the rest of the team always did a great job.
Firstly the uk guy refused to give a takeaway box even though I said after a hour or half you can’t expect all customers to finish it at the restaurant.
I ordered to garden goodness one regular bun & mine with a gluten free bun.
I took one bite it was hard as rocks when I went to the kitchen for a new bun, he started to argue with me over the bun being edible, bare in mind he didn’t eat a piece of the bun.
I said to him I’m not asking for a refund, im just asking for a new top bun. He said I wouldn’t even give you a refund lol, this uk guy didn’t understand an example.
He said if you know so much give us some advice in a condescending tone, I told him there’s minutes on everything. He knows no matter how much or long you have worked in hospitality Grill’d has it own online courses for all the dishes and deals.
He told me to go to another Grill’d that is unprofessional and the only reason I went there today is because my partner lives down the road if he didn’t live down the road of course we would go to my old workplace. I wrote so much more in my review that disappeared the picture is clear proof of someone who doesn’t give a f about doing a good job not even asking for amazing work, just good.
I wrote so much more before unfortunately it’s gone the proof in the pudding.