Grill'd Harrisdale

A Shining Example of Care and Consistency – Grill’d Harrisdale ⭐️⭐️⭐️⭐️⭐️ It was absolutely buzzing on a Friday night—full house, long queues, and the unmistakable energy of a busy weekend rush. Despite the chaos, we were seated quickly, and I placed our order without issue. Or so I thought. Caught up in conversation with friends, I completely forgot to note that my daughter’s burger needed to be prepared separately due to her coeliac disease. It’s an easy detail to miss—but one that matters deeply to our family. Enter Sam, the floor manager and an absolute superstar. Without being prompted, she noticed the oversight herself. Knowing us as regulars (we’ve been here close to 200 times!), she took it upon herself to ensure the burger was remade safely and separately—even though it was already prepped and about to be served. She personally brought it out, only a minute after the rest of our meals, and kindly explained why it had been remade. She even apologised for the slight delay—though truthfully, it was nothing to apologise for. What she and the team did was above and beyond, and I’m incredibly thankful for the care shown. It meant a lot. And as always, the food was incredible. Even under immense pressure, the kitchen was a machine—pumping out meals quickly without compromising the high quality we’ve come to love. Grill’d Harrisdale continues to set the gold standard for both food and service. I’ll be back again—and again—and again.

Great staff, great food, able to accomodate for coeliacs. The location is very convenient as we usually drive 20-30 minutes and now only need to go 10 mins maximum. Dogs are also able to come and sit outside which I am very happy about.