Grotta Palazzese

We made a reservation for 2 person for 3rd August 6pm session on the same day @ 14:51 and realized on the confirmation mail that there is a dress code. Just after 20 minutes, we called and informed that we dont have any long pants because we are travelling from Turkey only for the weekend. We asked the reception to cancel the reservation but they said cancelation only will be the with a fee of 150€ and suggested us to buy pants. We spent 1:30 hours to search for pants on a holidays for just 2 days. When we arrived at the restaurant, we figured out that they offer temporary pants which was not informed us on the phone. Besides, I noted on our online booking that we are gluten and dairy free. And when I ordered we also reminded that I can not eat gluten and dairy, however they served me some meals with dairy products. When I asked the person in charge they said that they cook it with lactose free milk products. They charge 200€ per person but do not know the difference between dairy free and lactose free. All in all, it was a very bad experience. The stuff and the food was extremely bad.

Dinner for couples in mid-July. The restaurant is an open-air museum. One of a kind in the world, I have always seen it from the outside looking out from the balconies, idealizing it and creating great expectations in my mind. Well yes, such expectations were widely awaited once inside. The enchanting place leaves you speechless and allows you to live a unique experience. The cuisine is also excellent with dishes prepared with care and refinement. The professionalism of the staff was appropriate to the place. The prices are necessarily high, certainly not for all budgets. The atmosphere during dinner was truly fantastic despite the tables being full. Also excellent for gluten-free. I highly recommend it for an experience not to be forgotten!