I had high hopes for Guard and Grace, but my experience was extremely disappointing. As someone with celiac disease, I made sure to note my dietary restriction in the reservation, yet the service completely failed to accommodate it.
From the start, things went wrong. Our drink orders took forever, and when the rest of my table finally got theirs, mine was missing. Then, my food arrived much later than everyone else’s, leaving me awkwardly waiting while they ate.
We were originally sat in one location and the were told to move—without any real explanation. Our new table location was terrible, and way too big for our group. The service was frustratingly inattentive. I had to repeatedly call for the waiter just to ask basic questions about gluten in the dishes, and even then, I didn’t feel confident in his knowledge. He barely took the time to walk us through the menu, which is especially important for someone with dietary restrictions.
To top it off, we were told the menu was family-style, yet we were later hit with a plate-splitting charge that was never communicated to us. Overall, the experience was frustrating, unaccommodating, and not worth the price. I won’t be coming back.