Gus' Red Hots

One of the worst customer service experiences I’ve had in a long time. Although the menu clearly states they offer gluten-free items, the staff told me the only thing I could order is a gluten-free bun. None of the sandwiches on the bun, nothing. There was no attempt at helping me or accommodating my dietary restriction at all. No suggestion of, maybe you can have this salad or substitute this item. It seemed like the staff simply didn’t want to bother and just did not want to serve me. If I hadn’t been with my hungry toddler, I would have left immediately. I ended up getting served a dry salad. Not even oil and vinegar, I had to specifically ask for it. Absolutely not recommended if you have any sort of restriction.

Very friendly and inviting, yummy food, gluten free bun option for burger at no extra cost🥰 THAT is customer service