Guy's Thatched Hamlet

Lovely lunch by the canal. Gluten free intolerance well catered for plenty of choice.

Visited guy's court for lunch and ordered a Gluten Free toasted sandwich later that evening I became very poorly and it became apparent that it wasn't gluten free, I had only eaten here that day and not eaten anything else apart from the toasted sandwich, I have contacted them to make them aware of the situation and all I got is that they have a designated area for gluten free prep, and it felt like I was being called a liar, they advised me they would do an investigation and let me know, I've never heard from them again and I've emailed a few times with no response. I've given them plenty of time for them to respond to me but due to the radio silence this is why I've left a review. If you have ceoliac disease please be very careful and triple check when your food comes that it's definitely gluten free. I use to be a regular here but unfortunately I won't be returning again I've lost trust and faith in the fact I can safely eat here and I feel they havnt taken my concerns seriously, I was quite lucky this time that I didnt end up hospitalised.