Habana Cafetería en Palencia

I have been there more times and what happened to me on Thursday the 17th when I went to dinner had never happened to me. The attention on the part of the waiters is unfortunate, I can understand that they are wrong but there are things that are not to be trifled with and that is people's health. I clearly asked that they bring me the gluten-free burger because I have celiac disease and salad instead of potatoes due to cross contamination, the waiter told me that there was no problem, when the burger arrived it had a bun that didn't seem to me to be gluten-free and in fact it wasn't, if I don't realize it, they serve it to me and they are so comfortable. Then I wait another 45 minutes until they bring it to me and on top of that when I ask them to speak to the manager or person in charge of the cafeteria they tell me that he is not there and they delay me so that I can leave without giving importance to my gluten intolerance. Undoubtedly regrettable attention without any type of empathy. A shame because I liked the place but I don't plan to return.

Gluten-free options, they don't close the kitchen, the place is cool and the food is good