Hahndorf Old Mill Hotel

absolutely appalling service. rude staff. went in for lunch for fish and chips and my partner accidentally forgot to ask for it to be gluten free. my partner saw (GF) next to it and assumed it came gluten free. honest mistake. I notice it’s not and I go up and just ask if we asked for it to be GF. the waiter then comes back at me saying he didn’t ask for it gluten free in a very rude manner. mind you i didn’t order it so please politely stay in ur place, we are simply just asking as i can’t have gluten. so i said no worries and apologised for our mistake on our behalf. the second even ruder waiter comes out and starts getting worked up about how we didn’t ask for it to be prepared that way. she’s like snapping her fingers around. honestly very embarrassing for her as we already said we were happy to pay. i said it’s honestly fine we’re happy to pay as we acknowledged it was our mistake. she brings out my food half the fish is stripped from my plate and the chips are basically raw. she also had a foul attitude. it’s kinda rich to charge extra if you can’t even cook chips correctly. or ur going to remove half the food. anyway the fish was absolutely disgusting. i couldn’t bring myself to even eat it. I felt like the chips were made like that out of spite, because making another plate that we’re paying for was obviously too hard.

Excellent array of food and fantastic that it has some many gluten free options as the people in my party were celiac. Amazing value for the smorgasbord on a Tuesday. Would recommend and will go back again.