Hard Rock

I had an absolutely incredible experience at Hard Rock Café in Myrtle Beach! The food was absolutely delicious. I ordered the grilled chicken wings and the Southwestern Bowl with grilled chicken, and both were flavorful, fresh, and cooked perfectly. What truly made this visit stand out was the exceptional service. A supervisor named Dianne stopped by my table to personally explain how certain items from the gluten-free menu were prepared. She took the time to make sure I was comfortable with how things were cooked and whether certain preparation methods would meet my needs. I’ve never had anyone at any restaurant go out of their way like that to make sure I felt safe, heard, and completely satisfied when ordering gluten-free. The care, attention, and genuine hospitality Dianne showed truly made this experience unforgettable. I left not only full but also genuinely impressed and appreciative. I will absolutely be back!

When we arrived, there was a tour bus full of people that had just gotten there, we had reservations so I asked and they just had us sit to the side for two or three minutes while they got our table ready, and then brought us right in. My wife has a severe gluten allergy, and when we told Rylan our server about it, she had the manager come over and speak with us, they were very conscientious about her allergy and checked several times to make sure everything was okay, Rylan was an exceptionally attentive and efficient server, she forgot nothing and took care of us exceptionally well, we had a great experience,and she really fussed over our 2-year-old grandson. Well done Rylan and hard Rock Cafe Myrtle Beach.

I’m so impressed with this Hard Rock Cafe. They were extremely cautious about my gluten allergy including having a manager bring me the gluten free menu and bringing it out on a separate tray. The food and service was also excellent!