I have been a customer for years and recently discovered that I have celiac disease. So today for the first time I requested gluten free bread which is on the menu for vegan sandwiches.
I chose the hotshot sandwich, which was excellent as always, but I was surprised to have had to pay 2 euros more to replace the normal bread with gluten free bread, given that it's not my whim but is due to the celiac disease I have (and which I had communicated).
I hope it was just an oversight, since as already mentioned I have been a customer for years (even at the other location) and I have always had a good time and was very happy to be able to continue eating in the pub even as a celiac.
Other than that the food was great, the prices were fair overall and the place is new and nice
Edit: I sent an email to ask for explanations they told me that replacements have a surcharge, I'm sorry to inform the owner that I had no choice options being celiac so making me pay the surcharge for a necessity means profiting from celiac disease, thank you very much for your empathy, I won't be returning