Honestly, I was pretty disappointed, we picked Hatch because we saw that they had an allergy aware menu as our family has some gluten and dairy allergies.
The automatic 20% gratuity means that everyone checked out and couldn't care about doing their job, or trying their best.
We waited a long time for any service, even though we were some of the only people in the restaurant, we eventually ordered everything all at once, once the server introduced herself.
Thankfully, our server understood the allergies, and we didn't have any allergy issues (which is the reason for the second star)
Everything else was terrible, and not worth the effort or the price.
The food was lackluster, the rice was overcooked and under seasoned, the meat was under seasoned, chewy, and super greasy. The service was terrible and I would have 100% considered not tipping at all I was so disappointed, and then to find out that I automatically tipped 20% was a pretty frustrating.
Won't be returning.