Haute Dolci

Visited the Leicester branch after reading they have extensive gluten free options, this is in fact a stretch of the imagination. The only gluten free options are in the make it yourself range, the choice of one base, vegan/gluten free waffle, around 4 of their drip sauces, also around 4 of the toppings and around 5 choices of gf ice-cream, despite them advertising gluten free pancakes on their website (these are not available) we asked a server about why they'd advertise gf pancakes but not have them and he stood looming over us demanding to see proof on the Internet as it is misadvertising. We were served by around 3 different wait staff, most of whom looked quite miserable, the lady who brought our dessert out put the non gluten free plate in front of the coeliac member of our party and had no idea whether it was the gluten free plate or not. Another member of staff had to be asked and then informed us that it wasn't the gluten free dessert. During eating our dessert we were asked three times if everything was OK with it, while we were trying to eat. One girl behind the drinks counter had a dirty bandage wrapped around her little finger with no blue plaster or glove protecting it. The dessert itself was delicious, however £16 for a waffle, two scoops of gelato, drizzle and a topping is quite expensive. Our service charge was waived because obviously it was known that the experience we had was not the experience Haute Dolci promise. Sadly cannot recommend this place to coeliacs as the options are not great and the servers are not trained in allergy management therefore mistakes and cross contamination is possible.

Lovely food! Great place to treat yourself to a bit of indulgence My mum is gluten and dairy free and her chocolate drizzled waffles were lovely! They had a bit of an issue with the waffle iron at first, but the staff were amazing. They couldn’t apologise enough for the delay and even brought over some vegan chocolate covered strawberries while she waited! 10/10