Herb & Sea

I really wanted to enjoy my solo dinner plans at Herb & Sea, but they failed… badly. My reservations were for 1 person on a Saturday night. I checked in and the place was packed, but I waited in front of the host stand for 30mins before being seated. I was ignored for 20 mins by 3 different hostesses until I asked what was going on. They had ready excuses and that my table was being bused as we spoke… waited another 10mins then asked to speak to the manager whose name was Luke. Amazingly, my table was ready right away and Luke sat me down and asked about diet restrictions. He recommended and ordered the ceviche with plantain chips for me. I told him I wasn’t going to order dinner anymore specifically bc of the wait time and I had to leave at 9pm and I didn’t trust they could cook and serve me in less than an hour. He said he’d send out the ceviche and I ordered a glass of wine. Nick was my waiter who came over with my wine and instead of standing upright like he did for all the other couples and groups, he leaned and crossed his arms over the other chair across from me. He took my menu and notated/wrote with a star what was gluten/dairy free… like I’m a child or a helpless little girl who can’t read or know what was gluten/dairy free. I ordered the tomatoes appetizer and he only filled my water glass after I pushed it toward him. Nick didn’t refill my water or take my ceviche plate away after I know he looked over at me and my table from the next table over. The tomatoes were served by another buser, but she had no silverware. Nick, at the next table over, heard/listening and turned around to give me a knife and fork then finished with the other table and left without checking in. Nick came by later and asked how was I. I said it was good, but I’d like the check. He leaned on my chair again while refilling my water glass. I told him ‘you know, you don’t need to lean on my chair’. Luke came by again asked about the tomatoes… I said they were spicy and he said that if it was being shared it wouldn’t be so ‘much’ and made it seem weird I was alone. He apologized for the wait and that he’d give me his card for the next time. I told him about Nick and his leaning on my chair and it was rude. I also said, “You know I’m going to do a review, right?”. I told him my evening was ruined by Herb & Sea and that I had planned my night with enough time… reservation at 730 to leave at 9pm for a previous engagement. He acknowledged and comped my ‘meal’ (2 appetizers) and glass of wine. All I can say is I won’t be back and they ALL need to do better. Restaurants are a dime a dozen and I would have loved to actually eat an entree there, but why go back??

This place is recommended all over the place for seafood in San Diego and doesn’t disappoint! Everything was absolutely lovely. Definitely be sure to ask about the Parker House Rolls if you’re a bread lover! More importantly, there team was incredibly knowledgeable about the allergen information at the restaurant. I appreciated that as someone who is gluten sensitive the staff was able to cross off what wasn’t going to be for me and what my other guests could enjoy. Definitely made dining all the more enjoyable!