Heritage

* I’ve noticed the owner tends to respond rudely to feedback—now I’ve experienced it firsthand. I’m lowering my rating due to the lack of constructive responses. Focusing solely on the ‘water’ part of a review misses the bigger picture. What about addressing the issue of cold food or responding in a more professional, less defensive manner? Customer feedback should be an opportunity for growth, not an excuse for defensiveness. —————————— The place is very nice inside, and our server was excellent—attentive and friendly. I’d give him 5 stars for his service. However, I personally wasn’t too impressed with the overall experience, as the food was just okay for me. One thing I appreciated was how accommodating they were with allergies—they made sure to help me find something I could eat. What We Ordered: SWEET LONG PEPPER - $20 Stuffed with wagyu beef • This dish was very tasty and flavorful, but unfortunately, it was cold when it arrived, which made it less enjoyable. I didn’t mention it to the staff. Since I can’t have gluten, they made it without breadcrumbs, which I appreciated. THE BROOKLYN - $22 Traditional New York-style cheese pie with pepperoni • Honestly, it was nothing special. We had a larger group at our table, and others ordered different dishes. They seemed happy with their food, but I still felt like the experience was just okay overall. One thing to note: they charge $1 for tap water. While it’s not a huge amount, I don’t think customers should be charged for tap water. Yes, they serve it in a cute bottle, but plenty of restaurants do the same without charging extra. That said, I was impressed by how quickly they replaced our water—it was clear they were on top of service.