Herrell's Ice Cream & Bakery

I would give a 3.5 star rating if that was possible. The ice cream is good and I like that the flavors change for the seasons, but it’s often crowded and the layout for the line is badly designed. It gets very congested with people entering and exiting from both the street entrance and the Thorns entrance on opposite sides of the store. It is also very loud and hard to hear the workers speak to you because of the customers in line all talking at the same time. Because it’s loud I believe the employees can’t hear you very well either because I have been given the wrong flavor ice cream on at least two separate occasions. I didn’t complain because it was too crowded and not worth the time, but I have a gluten sensitivity so depending on what flavor ice cream they give me I could end up sick. Keep that in mind if you have food allergies.

Tried the lemon mousse with homemade penuche- delicious! Gluten free and vegan options are easy to find: clearly labeled on the menu. Portions are reasonable! Cute vibes. Max and Mirna add to the sweet ambiance. Service was great- I tried to order caramel sauce, but our server recommended I get the homemade penuche, which had a similar taste; it was lighter and grainier than caramel but delicious! Very glad we stopped by here!

The best ice cream and baked goods I have had in a long time at a great price! And they have gluten free options fair prices!