Hop Social Grill

Just tried this location for the first time and, while we did have a mishap, the way management handled everything was excellent. The food is great, so I'm certainly going to give them a second chance. First, the good: They have a lot of gluten free options, which are really impressive. For instance, they have gluten free crab, which is a rare find. On that note, the Ahi Poke Stack is AMAZING. You have to order this, trust me. The burger and fries were also really good. Service was great, the location is awesome, and the decor is pretty freaking fantastic. Now, for the mishap: They accidentally gave me a regular bun instead of a gluten free bun. I'm gluten free because I have to be, not by choice, so accidents like this do make me ill. However, as soon as they noticed they sent multiple people over to check on me, including two managers. Multiple people apologized profusely and they comped my meal. Later, one of the managers brought over their business cards so I could call or reach out at any point, should I need anything because of what happened. That is serious accountability and service. Thus, why I gave them 4 stars and will be going back for a second try.