Hotel New York

Last Saturday I had a high tea with friends and family for my 50th birthday. Because of one friend who absolutely cannot eat gluten, I made a reservation with NY because of the good, reliable name. This friend became terribly ill due to cross-contamination. In addition, the ordering of drinks was very poorly organized. We got cappuccino in a thermos. We had never seen this before! Then it is no longer cappuccino. Hotel New York should be deeply ashamed of putting this on the table! The tea had to be ordered per cup, which resulted in a long wait for a drink. I left the table at least 3 times to indicate that an order had already been waiting for more than 10 minutes. It was very disappointing for me as it was quite an expense to organize this high tea and then the organization of Hotel New York is so poor. Finally, I am still waiting for the refund because there were fewer people than paid for. I always enjoyed coming to you both privately and for work, but I'm done with it now!

Superb accommodation in a renovated retro hotel which formerly accommodated the corporate offices of the Holland America line. Superb views. Excellent Gluten Free restaurant and service.