1st off, let me start out by saying , I don't normally give mediocre , let alone bad reviews out often or at all TBH.
So we called. No resv allowed. No prob. We get there at 5 & they tell us 30-40 mins . No biggie. There were a ton of people waiting so we figured why not. Got seated finally at 5:55. But the odd thing is, inside was maybe 60% filled, if that.
We start out with drinks. I figured I'd try the moonshine flight. Not realizing that it was basically Tequila3 outta the 4 offerings. I can't really drink T anymore but, whatever mistake I guess.
Next we have 3 apps for the 4 of us..Mind you from the getgo we told them about 2 allergies.1 wheat and 1 Gluten/celiac. To which they gave a special menu.. perfect. We ordered reg. Fried green tomatoes. 1 GF brussel sprouts, I 1 cup of Lobster Bisque. The 1st 2 arrived in 10 mins.. awesome I'm waiting patiently for my soup to no avail so I try a bite of the other two. Mind you My waitress was nowhere to be seen for the next 10 mins. To which When I asked for her she said she'd be with me in a sec. Well she decided to take the order of a table next to us, and afterwards I told her we didn't get the soup to which she replied Oh, I was just going to get it for you. I said for what? We've been done with apps for like 10 mins now, And Didn't want it went my meal came out. So I had her just remove it from the bill. Then my son's and mine came out. Shrimp n grits (which was Hot and Excellent) and mussels scampi, which looked good, but upon 1st mussels, they were cool at best, and the sauce was already congealed. 2 opposite ends of the heating spectrum TBH. My son's Grouper was burnt and overdone and his crab cake was just ok. At this point 5 mins or so later they bring out the 2 GF dishes... Another shrimp n grits with a Hunk of bread dunked into the grits.... Uhm A HUGE no for GF. And my daughter's had hush puppies on her dish which we're touching other parts of the items. Once again they were ordered off the GF menu. Our waitress knew they had issues but yet they still came out this way. Needless to say they had to wait another 10 /15 mins for new plates... And I was done eating and my son wasn't feeling well now at this point. We asked to speak with the manager and then the owner and it seemed somewhat like they were sorry and cared a lil but TBH. When the bill came out , It was as nothing ever happened and they were just ok giving a a 10% DISCOUNT for the mishap and 50% off for the 2 items we didn't even eat. Big deal . All in all we just wanted the check so we could just leave. We ended up paying $155 for a very bad meal( if u could say that) and to be finally told that they wouldn't honor a military discount because they already took an item off for 10%>>>>I'm sorry, Seriously? We weren't the ones who had the issues that night.
All in all, We do understand that some places just have bad nights, We get it. But no on so many different levels. And especially when a Restaurant has a 4.9 rating. Come on. Really? Anyhow we should've listened to another barmaid at a different restaurant, who when we said we were going to go here, they stated that it was overrated. We disregarded her knowledge of the local spots. I wish would've listened. But live n learn. Good luck to all that do end up trying this place, hopefully it will be a better experience than what we had. :'-(