IHOP

Ordered the breakfast tacos However have issues with eggs and onions. Explained this to our waiter. After which he repeated back my order emphasizing my special order. However when my order arrived it had onions in it. Knowing that the wait staff at the Ihop. In O'FALLON can be very rude when you return food that was done wrong I decided I'd try and remove the onions from my tacos. When I came to the conclusion that there where way too many I handed my food over to the server. At which time he Explained my issue to the cooks and manger. The manager and other staff members decided that they would make fun of my request and said very loudly that I would get no peppers on my tacos just chicken and cheese. However I said I like peppers, just no onions or egg with my side being hashbrown. I d ordered it like that before with no problem. After which I saw one of them very harshly hit the side of the trash can with the plate that had the tacos on it. I told the server that this was very upsetting and that my husband and myself will not be returning to this location. At which time the manger offered me 20% off my order which just seemed like a insult and took no blame for what took place that I saw and heard . Trying to act as if they were merely mad at the server for messing up my order not me. Said they have elderly people with dietary issues come in all the time and even offer gluten options. I did however get the food fixed but the humiliation of how I felt cant be fixed. This however wasn't the 1st time I've had issues. I shouldn't have to explain that I have issues with onions or eggs . I've excused the treatment in the past because of the fact the restaurant is convenient.

This IHOP is one of our favorite places to eat some breakfast food. If you have an issue with gluten order the gluten free pancakes, they are delicious! They have an extensive menu of both breakfast and non-breakfast options. They even have a nice kids menu. The service and the food are wonderful here, so stop by for a nice meal. If you'd rather take it home and eat, you can pick up your order.