IHOP

Our family of 5 chose IHOP, Livonia after not visiting prior to pre-covid time , clearly change of all staff. Disappointed from beginning to end, primarily because they were not that busy, and seemed well staffed.. Order drinks took 45 minutes & another 45 minutes at least to order. 1 1/2 hours invested now as we were chatting, catching up since my husband & I came from out of town to visit our kids who live in Redford/Highland areas. Our son ordered eggs benedict, his eggs came out hard boiled 😩. I never received my side of pancakes, after mentioning 3 times to waitress & my daughter ordered gluten free waffle which came out 1/2 hr after all of our food & very dry, to add My husband's Omelet was double cooked under there heat lamp, 😄. Ridiculous wait times, A doesn't talk to B ...we were seated shortly after 1 left after 3:45sh. Manager was accommodating to take off our sons order, conped us for my missing pancakes but nothing more for our long wait time & other unsatisfactory food. Unfortunate..this used to be a great place when we chose to eat outside of our normal go to Redford Grille. IHOP we will not be returning.

The pandemic changes are not ideal, but it's nice to eat out. My kids love their pancakes, and I found their gluten-friendly pancakes were amazing. Being creative with the omletes never dissapoint