IHOP

So I arrive and there are no staff out front or on the floor. I am nothing if not proactive, and since I ordered my food for pick-up online, I walk towards the back and see an ordering stand near the kitchen and make myself known. I am 5 minutes late for my pick-up, but I still catch her by surprise. She looks about to hand me a bag but then someone else comes out to hand her another bag, which was apparently mine. I grab the bag and she gets the drinks. She has them in one of the cardboard push in carriers, the drinks are way to heavy for the carrier and they begin to move toward each other, leaning in on one another in semi collapse. I put the drinks on the table and I ask for extra syrup. I am told, "Oh, I think she put some in there, but I will get you extra." Then apparently the waitress who put my order together tells me she put some on there. I said "She told me I want some extra." Then I hear her go talk to someone else in a nearby section and she says, "Yeah, she knows I didn't put any in there." What?! Why?! I don't know this girl from a hole in the ground. Why would you mess with someone's order on purpose? When I get back what do I find? She did not put any in the bag, so if I had not asked for extra for my gluten free pancakes, I would have had none. My food was okay. I needed hot sauce and the syrup, and excluding one bad piece of meat from the steak tips, I enjoyed my meal. I loved how things were stacked in the containers. My food was still nice and warm when I got back. What was messed up was one of the drinks. I ordered two of the same thing, strawberry lemonade. One was great, the other tasted like they had started to add the lemonade and stopped and added something else on top of it. It was slightly effervescent, and it should not have been and way watered down, like it did not taste like lemonade at all. I had to throw it away. I called them about the drink and left a message for the General Manger today, but I was still pleasantly surprised by my meal. It is pretty spacious inside, but pretty dim for an all day breakfast spot. They could have just been conserving energy and only had lights on full blast in the section by the front where everyone was seated. It was the section I walked past to get to the kitchen. I would recommend them, just double check your order before you leave. The food won't knock your socks off, but it still will be tasty.