IHOP

We had a new server, so we were prepared to cut him some slack. First sign of trouble was when he returned to the table to ask what we had ordered because he couldn't read his own handwriting. We waited a long time for our 3 breakfasts...which was fine because they were busy. Our server and one other person brought out our plates and we waited for them to bring the rest...soon we gave up waiting and just ate what they brought us, even though all three meals were wrong. When our server finally came back to the table, we tried to tell him what was incorrect and missing from our order, but he did not understand and just said to my son-in-law that he knew they messed up his waffle, so they took it off the bill. My daughter told him that she never got her gluten-free pancakes OR the side of hollandaise sauce she ordered with her meal. He told her, "I don't know what holiday sauce is, so I didn't put it in." At that point we stopped trying to explain anything else to our server and my daughter went up to the register to get our ticket adjusted for the items we never received. She didn't have any better luck there. When she told them that my son-in-law was supposed to get cheesecake waffles with his meal and he received a plain waffles, they just said, "it didn't have anything on it?" No, it was a plain waffle, not a cheesecake waffle. "But didn't it have butter on it?" Yes, but it was the wrong waffle. I guess she thought butter would make it a cheesecake waffle!?? And they took $1.00 off the bill for the upgrade of gluten free on my daughter's meal. But she didn't get ANY Pancakes with her meal! And mine was supposed to be blueberry Pancakes with strawberry banana topping. They arrived with blueberry topping, which I don't like...and strawberry banana topping on the side. I needed butter to make it edible, but our server didn't come back to the table until we were finished. We were very dissatisfied and we will not be returning to IHOP again.

Great IHOP. Went on a crowded Saturday but was seated with a short wait. Menu is packed full of items. Gluten free and vegetarian options. Every plate served was hot, tasted good, and there was plenty to eat