IL VICOLO

We booked weeks in advance the "backroom" for a friends 40th. Please do not look at their current website as it is completely inaccurate, not the same menu, no gluten free options, the "backroom" looks like a dingy basement unlike the picutres. Location: This is about the only good thing going for them, they have a nice spot conveniently located right by a nice and affordable indoor parking lot. Service: Non-existant. I wish I had taken pictures of how filthy the place was when we got there. Nothing was set up although we booked well in advance... My wife and I showed up before their staff did, that was our first impression, while waiting we also kept seeing rats in their trash outside that is just there in plain sight next to the outdoor dining areas, there is sandbags and garbage in what was possibly once an operational fountain. They didn't have anything ready, floors needed to be mopped, fruit flies everywhere, sticky tables.. another GUEST had to go and grab cutlery, napkins, glassware (which was dirty, but in a clean area (lipstick and wine smell on the glasses)), etc.. When the night began they brought wings and never cleared any table, it was filthy all night long, after we order their garbage pizza, they never cleared the tables, they never offered us water, we had to get up every time we wanted a drink and that too was limited, the bartender had 2 guests fighting over the last redbull, their beer taps didn't work, their POS machine didn't work, and the music wasn't working until 3 hours in. Food: I know of a few guests that went to McDonald's on their way back home as the food was pretty bland and either burnt or under cooked. They had 1 heineken, stella and corona, you had to ask for a lime for your corona and seem to inconvience the barmaid. We ordered at 7:30 and I didn't get my pizza until 9:15.. 4 of us didn't get it until there.. the owners response was "people dont like eating past 9???" like are you serious? Your slogan under your "Backroom" sign says "Events venue" you can't even handle 20 people, what a joke. Atmosphere: Based on pics and other guests previous experience, it sounded fun and like a great place, when we got there it didn't feel like the old place it used to be, not even close. Big fat 0 for atmosphere. Take that 1 star because I'd give a 0 if I could.. AVOID AVOID AVOID AVOID unless you like eating fruit flies and garbage, and like waiting 2 hours for your sub-par pizza.

It's a hole in the wall, but the pizza is fresh and the patio area is nice. They also have vegan and gluten free options.