Il Tano Can Pastilla - La Ribera

Great food, the staff is very friendly and helpful. They have a lot of options if you want gluten free or vegetarian food. I strongly recommend.

The way this restaurant is ran is very embarrassing & I really feel for the young members of staff who don’t have any control over the situation. Our table consisted of a hotel operations manager, two floor managers in food and an event manager for weddings so we unfortunately had the ability to notice everything that went wrong Our table was visited by all of the staff working that day, each of them came to us for something different and we couldn’t remember who was who so multiple drinks and dishes were forgotten about The birthday girl was waiting over an hour for her dish to be delivered. The original waitress who took our orders then avoided our table for the duration of our meal, we were seated for two hours. Each person that came over had no idea what problems were already presented previous members of staff, each of them came over as bewildered as the last we noticed mistakes were made, it was only the less experienced staff that catered to us There are two members of staff who were in a senior position who have a very bad temper and are not good at communicating with their younger staff. The way they were speaking to each other was disgraceful and the look of fear and bewilderment on the younger ones destroyed my meal While the birthday girl was waiting on her meal, three other large tables were fully served, which makes me believe we were forgotten about even after mentioning that we were missing a dish No one apologised, no one bothered to try and make it better, once the staff realised the dish was forgotten, they ran away to the kitchen and weren’t seen again The dish was still on the bill when we went to pay after 13 people waiting 45 minutes after they had finished their food for the last person to be served. Disappointing that this is one of the only places on the strip that caters to a gluten-free diet and this is the service you receive