Ithaca Greek restaurant

Lovely pre-theatre meal. Had mussels and vine leaves to start followed by mixed souvlaki and lamb kleftico. All dishes were gluten free and fantastic taste. Even the 0 % pale ale was nice. Service good.

This is rather a mixed review. I am gluten free so was pleased to see GF on the menu. My other half and I weren’t going to have a starter but one caught our eye that we thought we would try subject to if they offered gf pitta bread, which they did. We asked the manager if we could have some normal and some gf bread as a mix since my partner is not gf, and we received an abrasive reply from him, “it’s one or the other, or order another starter!” Wow! How much trouble would that have been??!! Really?! Come on! It seems they are all about the money and not a positive customer service experience!! For my meal, I ordered Lamb Kleftiko… however, my vegetableo came 3 mins after, so not too much of a problem but it felt ages as we both sat there waiting for them before we started… why not start you might ask? Well, I was given only 6 tiny half size new potatoes which I had to stretch out as the portion was disportionate to the meat, even though the meat wasn’t that big either! I asked if I could have a couple more potatoes and again greeted with an abrasive answer from the manager, “no that’s the portion but you can order another portion if you wish”! Money money!! What would it have taken to add what would have been one new potato??!! Hence no tip left! My partner had the seafood risotto which in contrast took him twice as long to eat as he had so many mussels and the portion was fairly generous, hence the two stars! I would also say if you can avoid it, don’t sit in the centre of the room as the doors to the entrance makes it very draughty when shut and very cold when they are opened! The Manager needs to have a word with himself about his customer service skills! Will not be returning!! Spent £45 on one starter, two mains and no drinks. We would’ve had drinks and dessert had we received more welcoming responses!