Jam Packed Cafe

Let me tell you….. After a long walk and a trip around Hobart we ended up very hungry and we were very glad to find this superb cafe, we had sandwiches, yummy vegetable soup, hot chips and nice and warm teas. We were attended by two lovely ladies who were very accommodating and very friendly. We were delighted to enjoy gluten free options as 4 of us are coeliacs. Thank you all!!!

Very poor form by staff on a dietary requirement. Despite double checking when ordering that we ordered the gluten free option meal and again asking when it was delivered to the table that the bread was gluten free and being dismissively told it’s all gluten free, waitress then advises (when half meal is eaten) that oh it’s actually not gluten free. This careless mistake triggered a migraine and intense nausea and gut pain and all before boarding a flight for home. Lift your game Jam Packed and educate your staff on the seriousness of food allergies. If someone orders a gluten free option, check with the chef that it’s actually gluten free…. no excuses!