Jax At The Tracks

I would give this place 0 stars if I could. Not only was the service horrible, but they are NOT accommodating about allergies. I ordered the crab grilled cheese with gluten free bread and my friend ordered one with normal bread. When they brought out the food (which came out with the wrong side) we both started eating. After 4-5 bites I noticed the bread was REALLY good for gluten free bread. After comparing it to my friends normal bread, we realized I was NOT provided with the gluten free bread. I have celiac disease so this is very damaging to my digestive track. What's horrible is I might not have thought to check if my friend hadn't ordered the same thing, as I wouldn't have had something to compare it to. I waited 15min to tell the waitress but she did not come to check on us. I ended up going inside and politely letting her know, then proceeded to the bathroom to try to make myself throw up in order to get as much out of my system as I could. While I was in the bathroom, a regular GF one was brought out (with a different, still incorrect, side). None of the staff provided any apologies or offered anything to make up for the mistake. I'm so disappointed and now I'll be stuck in the room for my entire vacation day due to stomach problems. Telling all my friends and family to steer clear of this restaurant, so very disappointed

I've been visiting this particular diner, in one form or another, for over 20 years. That said, I will limit this review to its current owners and staff as of 2023. I LOVE This diner. It is extremely central to Truckee, and the layout is as classic an American diner as you can get which is a big part of the attraction, but not biggest. The menu here is quite diverse and exceptional. My meal of a salmon salad was delicious and fulfilled the gluten-sensitive needs I have. If you are in Truckee, you should definitely dine here.