Jersey Mike's Subs

Celiac friendly!! I just had the best experience at the Jersey Mike's in Springville. My son just got diagnosed with Celiacs disease and we've been struggling to find safe restaurant options. He hasn't eaten out in weeks. I was completely starving and got my kid something gluten free to snack on and asked him if he'd be ok if I got myself a gluteny sandwich. I was super surprised and happy to see a gluten free option for their sandwiches. I asked them how careful they are with gluten contamination, and they explained a very thorough process of washing hands and using completely different surfaces etc. to avoid cross contamination. I ordered my son a gluten free sandwich and me a regular sandwich. They asked if we wanted cookies and I said no, as I didn't want to eat a cookie in front of my son. I was super sick with the flu and having a rough time and the worker was very kind and told us that he threw in a free cookie for me and a gluten free cookie for my son. It made our day and we will definitely be coming back. 10/10 service and consideration for our little Celiac.

It's so hard to find a sandwich place that not only has gluten-free bread but also has good gluten-free protocols in place, Gavin did a great job of not only making a fantastic sandwich but also ensuring it was gluten free! Thanks a million!!!

I love jersey mikes but this location makes me NEVER want to eat there again. The service was slow and when I put my order in the employee was drawing a picture instead of writing down my order. They were slow and not informed on what was on the menu and what we ordered. I was with a family member who has a gluten allergy and it seemed like the employees didn’t want to do the bare minimum to help them feel safe about eating there. It took forever for our meal to be made and some of the employees were just standing around. All the tables were dirty, and the workstation wasn’t clean where they were making the sandwiches. Would not recommend this location AT ALL. UPDATED: Still not impressed, I emailed them twice for them to “make it right” it’s been a couple weeks and guess what? NO RESPONSE. not impressed, and unfortunately not surprised