Jersey Mike's Subs

I have never seen a place go to the extent of prep that these workers did to ensure my wife was safe from a gluten allergy. Literally wiped down every piece of equipment and surface that her food touched. I was picking up for her but I know she’d be super appreciative of the care and concern for her allergy. Most people don’t take it seriously. Thank you guys!

This review is of the Derby, CT location for all the celiacs out there who need gluten free/allergy safety protocols. I went around 1:30PM on Sunday, Nov 24, 2024. As a chain, I experience Jersey Mike's to be be a little hit or miss in terms of precautions. Today I stopped at the one in Derby for the first time and really appreciated how thoroughly and attentively the staff person helping me followed the safety protocol and even politely called out/redirected other staff who were making a to-go order and started doing things that could expose my food to gluten. Obviously it may not have gone as well had one of those other less attentive staff members helped me, but this woman seemed like she might have been in a leadership role, so I feel confident going back. I made sure to be the last in line and not to go during a rush, but I was impressed at the time she took to get it right. Even my teen took notice and said, "I can see why you come here, mom." As a vegetarian who loads my subs with veggies, the riskiest thing about Jersey Mike's for me is that most of the stores keep most of their veggies in a shared prep area where people put veggies on gluten-filled as well as gluten-free sandwiches. This is the case in the Derby shop too, but I noticed that the staff person helping me specifically did not pull my veggies from the top, but chose to go in more untouched areas of the bins and under the top layer. I really, really appreciated that. Jersey Mike's uses Udi's sub rolls for gluten free subs. I am holding out hope that a better gluten free sub roll eventually will be available. The Udi's rolls can be on the dry side (I just use more sauces to counterbalance it), but subs are one of the things I miss most from before having celiac, so it hits the spot. Plus I love having a "fast food" I can actually eat, and it is both tasty and a healthier fast food option. I find myself going to Jersey Mike's more and more. It is pricier than I might like, I am guessing because the Udi's is not cheap, but as we celiacs know, it is worth it to have things we can eat out.