*This is amended to a higher grade, without edit, because I have great respect for companies who care about customer feedback and making things right. The CC did still happen, so I cannot give a perfect 5*
I got cross contaminated when I specified I'm a celiac patient...I felt comfortable placing an order because of how careful Jersey Mike's has been, but when I went in, there was a kid who had no idea my sandwich was made, it wasn't bagged, and he initially handed it to another customer. I lost all confidence at that point, and my suspicions were confirmed about 10 minutes after eating my food.
I'm just incredibly disappointed. I am bed bound when I have these exposures that shouldn't have happened, and I'll likely miss work tomorrow too (not to be dramatic, it's just true).
Positive star portion reflects my usual experience