I normally don’t write reviews but felt I had to today. I completely screwed up when ordering on the app today for delivery. It was not saving for some reason so I had to re-input my order a few times. I forgot to change it to a sub in a tub or to gluten free bread but remembered to add a note that I have celiac disease.
To my surprise the staff added a note to the bag saying it was gluten free and made it with gluten free bread. I truly appreciate you taking the extra steps fixing my mistake.
Eating out with celiac disease is hard and frustrating. I rarely feel safe eating out. I know you guys in Maple Valley take extra steps to make sure my food is safe. I try to order at non-peak hours to help minimize the hassle. I know it’s a pain and some employees may not understand how important the extra steps you take are. Thank you for saving my lunch today and for all that you do. Again, I truly appreciate you guys.