Jersey Mike's Subs

They offer gluten free, with a big sign on their window!!! I went in there to get a gluten free sandwich and was treated like garbage. I have celiac disease and I told them that. They proceeded to use a dirty rag that they just used to clean regular bread crumbs with on the slicer for cold cuts. I tried explaining I can’t have cross contamination. Middletown NY manager needs to educate themselves and employees on Celiac Disease!!! After having words with one very rude and nasty employee, I walked out. Be very careful if you eat there and have food allergies or celiac disease. I will be reporting them!!

I have celiac and this place is usually really great, the taller gentlemen behind the counter was great, changed his gloves and used precaution and made others aware that it was a gluten allergy. The women that was at the toppings station was not so great, I asked her if I could have fresh ingredients that were not cross contaminated for mine and my nieces sandwich, we both have celiac and cannot have cross contamination and she would not accommodate and said they did not have any fresh ingredients that are not cross contaminated. When I was here previously they had fresh ingredients in the back, it seems like she just didn’t want to do her job. *this entire process would be better if allergies were handled by one person instead of multiple*