This experience was one of the worst I've had in a long time. I had come in the previous day for a gluten free sandwich and they were very kind and accommodating. Having celiac, I very much appreciate Jersey Mike's to generally be very accommodating for this. The next day I went, I asked for them to clean the machine since they didn't want to use the one in back and the guy immediately copped an attitude about it, threw a knife onto the counter in back and then proceeded to take 15 min to clean the machine mumbling to himself and telling another coworker how lucky they were to not be on shift yet because he had to clean the "stupid machine". This man then started having a conversation with another coworker in the line saying something to the effect of "some customers go crazy about the gluten thing and it's really just fake in their mind." I called him out on it and then he stopped talking. Guy with red curly hair, glasses and a hat.
I tried calling the store multiple times earlier today with no one answering the phone and no real way to contact the franchise owner so I had to resort to a review so other people with celiac are warned about the inconsistency of this store's willingness to accommodate celiac. This was hands down one of the worst experiences I've ever had to date at a fast food type place.