Jersey Mike's Subs

I saw online that Jersey Mike’s has gluten free bread, so I had to try it. Extra special THANK YOU to Kevin who, not only asked if I’m gluten free for preference or allergic because he would’ve wiped everything down and got a new knife if I needed. He also went so far as to make me a custom sandwich *I’m gatekeeping the sandwich 😁* I really appreciate the, above and beyond service! ❤️I also love the gluten free snickerdoodle cookie!

May have been the rudest customer service experience I've ever had. I have a gluten allergy and the guy making my sandwhich was being extremely rude the whole time and literally did not care that I had a gluten allergy. The atmosphere in there was extremely tense. I think, the "manager" on duty(?), had his shirt unbuttoned halfway down. They were all very off towards me, and were busy talking about how they were going to be trading food with another store. The service is whatever, but I'm writing this review because of my allergy. He even asked if it was a preference or allergy, and I said allergy, and he carried on making it with no glove change, didn't clean the boards, literally didn't do anything differently. I can literally become physically sick from gluten. I wish that this matter had been taken more seriously.