Jersey Mike's Subs

Sadly, the last 2 mobile orders I've made, I've gone to pickup only to be told they are out of gluten-free bread. That is what drew me here to begin with, so it is very frustrating. They also can't cancel the order, they have to wait until a manager is in the next day. I'm assuming they aren't thawing enough frozen gluten-free bread, which is disheartening and makes me want to avoid coming here at all. This also should be removed from the app when unavailable.

This is was my first time placing an order through door dash with them and I am very sensitive to gluten and I made the mistake by thinking I ordered “regular gluten free” but instead ordered white bread. I quickly called and the employees were quick to help and fixed my order when door-dash didn’t have that option. For a company to acknowledge, recognize and be caring to people who struggle to find a place to eat with these allergies and intolerances means so much! THANK YOU!