I ordered two regular sized subs both supposed to be gluten free. I mistakenly forgot to add gluten free bread to only one of them. When I called the store to tell them to switch it, the manager refused to and told me they can only cancel the order because it’s an extra charge. I already paid for the one half gluten free so I knew it's about $1 for the switch to gluten free bread. The manager tried to tell me "no it's $3" so I corrected him saying it would be $3 for a "giant" and that is not the size I was getting. He said either way he can't do it. $1.50 extra, really?. I spend a lot of money here and love the subs. I could have even paid over the phone but he just insisted he can't do anything but cancel the one half sub. I eat here all the time so I was disappointed and just cancelled the whole order. So instead of wasting $1.50, he wasted 2 whole subs. ($20). And I ordered elsewhere. Does anyone else think that's ridiculous he couldn't do that for a buck? lol.