My boyfriend was told by a woman behind the counter (who I think may have been a shift manager) that his service dog could not walk up to the counter with us. We were told he had to stay behind a line in the floor. She glared at us as we ignored her, as he is a service animal (and is marked at all times when we are in public as such) and is protected under law from having to abide by businesses restrictions on pets as he is not a pet. Took a little while, but the food was good and our gluten free sandwiches were made correctly and had no cross contact problems. Wont be returning for a while, rather turned off by our experience with the shift manager.