Jet's Pizza

I really like Jet's pizza. I ordered a 8 corner Jet10 and a gluten free Jet 10 on Valentines Day which landed on a Friday. What was I thinking? They were way busier than I had ever seen them. But it's Jet's, so it's worth the wait. So I waited. People came, ordered and left and the employees kept saying the pizza wasn't ready yet. After about an hour 15 minutes I said "the order must have gotten lost." They said I could have my money back, which I had paid in cash when I arrived to pick up not conceiving of such a fiasco. I told them I already had so much time invested, I would prefer to get the pizza I had ordered. A few minutes later the order was ready and I was relieved. The employee said he gave me a $30.00 credit for my patience. I asked if there was a text indicating the credit. He assured me that the credit would show up when I ordered by text next time. Fast forward to today August 9. Less than 6 months later, I'm ready for some of that delicious Jet's pizza. I order by text to save 15% as usual. The bill is $32.13 and I'm ready for my credit to pay for most of it. I get there to pick it up and I'm told there is no evidence of a credit associated with my phone number which I have had for 23 years. So there it is. I will be hesitating and shopping around rather than immediately texting Jet's pizza, which I really like, next time I want some pizza.

Jet’s Pizza on Brodie is amazing. George, owner, is friendly and always ready to serve with a smile. His Detroit Style Pizza is my favorite. Their salads, Hand Tossed pizza, Thin Crust pizza and Gluten Free pizza are very good too ! Their pizzas are even good reheated the next day.