Jose Pepper's

This place is normally a high 4 for us on food. But it seems to keep going down hill since they have messed up one of our order everytime wether it be an online order or in the restaurant. They don’t know what has gluten and dairy in and and the last time I ordered my flautas I asked if they were gluten free and dairy free and became sick. I called back to ask about it the lady told me there isn’t a lot of dairy in them and doesn’t bother people but they come prefrozen that way so they can’t take it out. Like me not having an allergic reaction right Infront of them doesn’t count, they would have to see it happen. Yesterday I ordered the only thing I really can now, Fajitas, since everything else comes premade and frozen with dairy involved. I asked for no dairy of any kind and no gluten. The waiter repeated it back to me. When my order arrives it had cheese on the beans and the corn tortillas looked to be flour. I asked the waiter and he said yes they were flour and got me new beans without cheese and new corn tortillas. I still had a raction to the food I ate so I’m guessing there was something hidden in my food yet again that I wasn’t aware of. It’s so very frustrating that a simple request from the beginning is blown off so easily. If some one asked for fish and got chicken it would be addressed and more so from the beginning of the order there probably wouldn’t be a mix up. If you asked for a coke and got tea you would be upset if it was a constant occurrence. It happens constantly to the point where they act like they don’t know what’s on the menu and roll their eyes when it’s requested not to have it. Looks like we will have to try some other places when we feel like Mexican food. Not to mention the atmosphere is so very loud in there with a drunk and belligerent table that a lot of the staff kept hanging out around assuming it was friends or coworkers of theirs. Just odd to see 6-8 employees at a table of drunk girls when cups are sitting empty on the edge of the tables waiting to be filled. Our waiter was nice and attentive and brought me new beans and corn tortillas, just sucks that I’ve been sick from eating there yet again. 😕